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Frequently Asked Questions

Check most frequently asked questions here.

Payments

Approx. 200 puffs

or online orders, we are happy to offer a refund for an unwanted item within 14 days of receiving your order, so long as the item is unused and unopened. If you wish to return your AntiCig products, please send an email to info@anticig.com and return the items to us in their original, unopened, and unused condition. We are unable to offer a refund on items that are not re-saleable. 

For all returns we recommend using a recorded delivery service. Please package your returns securely to prevent damage in transit, and include your name, address, order number and a reason for your return. Returns should be sent to:

Entod Research Cell UK Ltd.

Office 12, Access Office Suites

15 Tottenham Lane

Hornsey

London

N8 9DJ

 

Product

Our diffuser vapes are a blend of pure and natural premium essential oils flavoured with wellness herbs, pure plant extracts, and vitamin goodness.

Our vapes are 100% free from tobacco, nicotine, tar, and harmful chemicals.

The vapours in AntiCig are not produced by any burning or heating mechanism, but by atomizing the oil and water blend using energy generated from the built-in lithium battery, which causes the evaporation of the oil as tiny droplets and produces a pure and fine inhalable vapour.

Vaping has been proven to be up to 95% safer than smoking. Cigarettes are full of harmful chemicals and materials. Our vapes have no nicotine, no tar/chemicals, and no tobacco! You can find out more about making the switch here: https://anticig.com/blogs/news/anticig-making-the-switch

Vaping is considerably less harmful than smoking. However, vaping hasn't been around long enough to understand the long-term impacts. Our vapes are not for use by those under the age of 18

The cost of cigarette prices has been on the rise. Now is the perfect time to save some money, whilst leading a healthier lifestyle. Save even more money and explore some of our combos!

The essential oils used in AntiCig diffuser vapes are natural and organic. Essential oils are chosen and blended based on their positive benefits for your wellness. Essential oils are not burned in this process. Our aromatherapy vapes contain no nicotine or tobacco. ActiCig to advise on this answer.

Returns

If the item arrived faulty we offer a full refund within 14 days of receiving your order. We aim to process returns within 7 days, on average takes between 5-10 working days to process. We will also refund your posting and packaging costs, just sent a copy of your receipt to info@anticig.com